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IF YOUR SYSTEM IS NOT WORKING
TRY THESE OPTIONS BEFORE CALLING


If you have no heat check the following before you call

1. Thermostat - make sure it is set to heat, the batteries are good, and you have it set to a comfortable temperature.

2. Check the power to the furnace - Many furnaces have a fuse or switch next to them so they can be turned off during servicing.  if the circuit breaker is tripped you can reset it, but if it trips again then you will need to call to have it checked out.

3. Some older furnaces have pilot lights, check to see if its still lit.  If it has gone out  then follow the instructions in your owner's manual or the instructions posted inside the furnace cabinet for pilot light information.  If it goes out again or will not light please give us a call and we will send out a technician.

After you have checked these things and it still does not work, or if your just not comfortable checking them please give us a call at (719) 576-7158.


If you have Insufficient heat or cooling

If your furnace is operating, but providing little heat make sure that there isn’t anything blocking the warm airflow.

1.      Check to see if your thermostat is set properly.  If it is, then raise the set temperature 5 degrees and waiting a few minutes to see if that improves the amount of heat in the room.

2.      Make sure that all of the room’s registers are open.

3.      Check the furnace filter and if it is dirty, clean it if you have reusable filter, or replace it if you use a disposable filter.

4.       If after following these steps, your furnace still does not work, please give us a call.

If you have no Air Conditioning.

1. Thermostat - make sure it is set to Cool and you have it set to a comfortable temperature.

2. Check the power to the furnace - Many furnaces have a fuse or switch next to them so they can be turned off during servicing.  if the circuit breaker is tripped you can reset it, but if it trips again then you will need to call to have it checked out.

3. Check power to the condenser (this is the unit that sits outside) - If your unit is covered during the winter the power may have been turned off. (Be sure to remove any covers on the unit before turning on the power.

After you have checked these thing and its still not working, or if your just not comfortable checking them please give us a call at (719) 576-7158.



HITS & TIPS
Colorado Springs Utilities - Commercial Energy Efficiency Rebate Program
(719) 576-7944